Friendly all inclusive telephone system support

Business telephone system support

Business telephone system support

Business telephone system support

All of our hosted telephone system solutions come with our proactive business support as standard. Unlike other telephone system providers, we include business telephone system support free of charge within your monthly line rental, meaning there are no nasty surprises lurking down the road.

As little or as much support as you need

As little or as much support as you need

As little or as much support as you need

All of our business telephone systems have online portals to manage the configuration of your telephone system. We will train you on how to use the online management portals, but if you just want to call us for your changes that’s absolutely fine and part of the service.

As little or as much support as you need

Transparent service levels

Transparent service levels

Transparent service levels

Every request you send through to us is logged and tracked with specific service level agreements (SLA’s). You will receive service request updates from us via email to give you peace of mind we are working through your specific request in a timely manner. We will review our service performance on a quarterly basis with you so you always know if we are meeting your expectations.

Keeping things simple

Keeping things simple

Keeping things simple

We will always try and communicate with you in simple straightforward non technical terms. Our technical support team are recruited not only on their technical skill sets but also for their ability to communicate with any level of end user.

Keeping things simple

Beyond telephone system support

Beyond telephone system support

Beyond telephone system support

More than 40% of our customers ask us to manage their entire telecoms and IT infrastructure. We are ideally positioned not only to provide your business telephone support services but also to be your long term technology partner. We user a technology road map approach to help you join up all your IT and telecoms services to empower your end users.